For as much buzz as cloud computing is generating in the telecom industry
these days, it has created an equal number of questions. Many of these have
to do with the complex and demanding application of cloud in relation to
business support systems. The following are seven questions regarding cloud
billing that my colleague, Fiona Fulton, and I addressed during a webinar
(Billing Brightens in the Cloud) and follow up podcast conducted with TM
1. Is Cloud really being adopted by operators around the world?
The short answer to this is, absolutely. While cloud may not be seeing the
traction of some forms of technology, like 4G, it has outpaced others, like
fixed mobile convergence. There has been a lot of attention paid to cloud
and many major telecom operators – including Deutsche Telekom, AT&T,
Verizon, British Telecom, and France Telecom, to name a few – have... (more)
4G represents a significant challenge and opportunity for CSPs.
The opportunity to drive revenues by enriching the customer experience can
only be realised by meeting the challenges that 4G poses head on. And these
challenges are numerous, spanning technology, finances and user experience
as CSPs strive to meet the ITU-set timescale of 2012-15 for
global commercial roll out.
When writing this report, 156 CSPs in 64 countries had announced they were
investing in LTE and 113 of these had made commercial
commitments, according to the Global Mobile Suppliers Association (GSA).
With all the talk of "clouds" within the telecom industry, analysts have
begun to sound like weathermen, each offering their own forecast on the
business potential of offering cloud services. Regardless of who you listen
to, the overall message is clear: cloud services should be on every telco's
Cloud services are a natural extension for telcos' managed services, which is
why Gartner has ranked cloud computing the fifth largest revenue opportunity
for the industry - behind mobile and consumer voice, mobile data, and IT
services, but ahead of fixed broadband. Not only do t... (more)
As utilities shift to smart meters and more customer-oriented systems under
new government-mandated Smart Grid initiatives, they will quickly face the
need to handle billions of real-time energy utilization transactions. In this
new energy arena, the high volume, low-cost model of M2M is the optimal
solution to support energy utilities’ communications infrastructure needs.
Indeed, the proliferation of SIMs in new meters to enable remote reads is
alone driving massive amounts of M2M transactions.
That said, M2M and Smart Grid are a natural fit – but tough choices still
remain for... (more)
...China Mobile - the world's largest telecom operator (by number of
subscribers). That's right, last week at the annual industry conference held
by TM Forum in Nice (France), China Mobile was honoured with the Forum's
Excellence Awards in 2 of the four categories (Operational Excellence and New
Digital Services). The TM Forum awards are given annually to member companies
recognised for their distinguished contribution and innovation in the OSS and
On April 23rd, I wrote about China Mobile leading the nominations in my
article titled TM Forum Management World 2013 ... (more)